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FreshyMart
Home FAQ
Frequently Asked Questions (FAQ)

Find answers to common questions about orders, payments, delivery, and more.

Browse products, add items to your cart, and proceed to checkout. Enter your delivery details and complete payment to confirm your order.

We accept UPI, debit/credit cards, net banking, and other secure payment methods. All transactions are encrypted for safety.

Orders are usually delivered within 3–7 working days depending on your location. Tracking details will be shared after dispatch.

Yes, returns are accepted within 7 days for damaged or incorrect items. The product must be unused and in original packaging.

Once your order is shipped, you will receive tracking details via SMS or email to monitor your delivery status.

If your payment fails, the amount will be refunded automatically as per your bank’s processing time. You can try placing the order again.

You can place an order as a guest, but creating an account helps you track orders, manage addresses, and view order history easily.

You can contact us via phone, email, or WhatsApp. Our support team is available to assist you with any queries or issues.